Company: John Chatterley Consulting
Location: Santaquin, UT, United States
SANTAQUIN, UT, April 11, 2013, John R. Chatterley, Principal and Founder of John Chatterley Consulting, has been recognized by Elite American Business Owners for dedication, achievements, and leadership in call center performance analysis.
At the helm of his consultancy, Mr. Chatterley is in charge of working with call centers and contact centers that handle emails and customer service, managing operations, overseeing center assessments, and analyzing findings. He also produces custom assessments, reconditions telephones, trains supervisors and managers to improve their performance, and implements changes and interprets reports. Mr. Chatterley is also responsible for conducting research and surveys for companies and virtual agents.
Mr. Chatterley became involved in his profession after gaining an early start in his career as a marketing executive in the high tech computer field and branching into call center management. He advanced as a director of operations and then became an independent consultant. He has co-authored nine books related to his field with Dr. J. Anton. He is also a co-author of white papers and articles. With more than 22 years of professional experience under his belt, Mr. Chatterley attributes his success to sheer hard work and persistence.
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